Call and Contact Center Software

GoTo Connect is a cloud-based phone system and virtual meeting platform designed for seamless business communication. Elevate your operations with advanced features, including call management, video conferencing, real-time team chat, and customer se…

Telnyx is a global communication platform providing carrier-grade services on a private cloud-based IP network. Platform offers voice, messaging, numbers, video, and more solutions through RESTful APIs and the Mission Control Portal. From in-app mes…

CloudTalk is a hosted platform for business telephone communication. It provides the ability to establish and receive calls over the Internet, as well as manage the customer database and interact with customers through various communication channels.

Workflow optimization, efficient planning and coordination of customer service, rational scheduling of shifts, vacation management and optimization of daily tasks. Improving employee performance through effective collaboration.

Avoma is designed to facilitate the process of conducting meetings and tracking their productivity. This intelligent assistant uses artificial intelligence to analyze meeting audio recordings, recognize key points, and automatically generate reports.

Bitrix24 is an integrated business management platform that provides a wide range of tools for collaboration, task management, communication, and other corporate functions. The main features include CRM, project management, task management, calendar…

Squaretalk offers high-performance all-in-one cloud contact center solutions that integrate seamlessly into existing enterprise systems. It also includes call routing, call analytics, workforce management, and other features that help optimize conta…

Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.

CallRail is a call tracking and analytics platform that helps track, record, and analyze phone calls to optimize marketing efforts.

RingCentral MVP is an integrated business communication platform offering a full suite of services: messaging, video conferencing, VoIP calls. Facilitating seamless remote collaboration, it integrates with Google Workspace, Microsoft 365, and many o…

Sembly AI is a SaaS platform offering features such as AI-powered meeting transcription, smart meeting summaries, actionable insight generation, and integration with popular video conferencing tools like Zoom, Google Meet, and Microsoft Teams. It ut…

Playvox is a cloud-native customer service management platform that provides tools for monitoring and evaluating the performance of customer service agents, as well as for training and improving their professional skills.

VoIP.ms offers Cloud PBX and SIP Trunking services with a Pay-as-You-Go model. Specializing in virtual numbers and VoIP solutions, it provides features like call routing, group conferencing, and SMS messaging.

NICE CXone is an integrated Customer Interaction Management (CIM) platform that provides contact center and customer service solutions. It includes a variety of features such as call automation, customer experience analytics, workflow management, an…

VoiceSpin offers AI-powered, cloud-based contact center solutions designed to support, engage, and sell across multiple channels. Its advanced features include CRM integration, omnichannel communication, intelligent call routing, automatic call dist…

Cloud-based phone system to optimize customer support and sales. Integration with CRM, call management for office and remote teams provides strategic team optimization by grouping employees.

Ozonetel provides businesses with advanced cloud communication solutions, such as cloud telephony, call center software, voice broadcasting, SMS services, and WhatsApp Business API integration. The KooKoo platform, offered by Ozonetel, provides vers…

Javelo is a comprehensive HR platform designed to optimize interviews, performance reviews, and employee engagement. It offers a range of features to streamline HR processes and foster collaboration, including continuous performance monitoring, ligh…

Voximplant is a cloud-based communications platform for building voice and video applications that offers a set of APIs for developers. It allows you to integrate voice, video, and messaging into your web and mobile applications.

Kixie PowerCall: An advanced sales dialer fully integrated with your CRM, featuring a multi-line PowerDialer, local presence (ConnectionBoost), and bidirectional CRM integration. Boost outbound call volume, save agents' time, and increase pickup rat…

CallMiner Eureka is an analytics platform for analyzing audio recordings and textual content in contact centers. It uses speech recognition, machine learning, and data analytics technologies to extract useful information from speech messaging.

MaestroQA is a platform for testing customer service quality and improving support processes. The system allows companies to create and execute test tasks for customer service agents, analyze their results, and provide reports to improve service qua…

Consolidates HR, IT, and Finance functions into one unified platform, centralizing scattered workforce systems like payroll, expenses, benefits, and device management.

Worksuite is a comprehensive global freelancer management system designed to streamline freelancer onboarding, contract management, and payment processes at an enterprise scale. With integrated smart rolodex and automated onboarding, it centralizes …

Google Cloud Speech-to-Text is a cloud computing service that allows you to convert audio recordings of speech into text. It's a useful tool for speech recognition in a variety of scenarios, such as creating transcriptions, automating data entry, or…

Convin is a sophisticated AI-powered contact center solution, leveraging advanced conversation intelligence methodologies to systematically capture, transcribe, and analyze the entirety of customer interactions.

Laxis AI Meeting Assistant is a solution that captures and distills key insights from customer interactions. It offers seamless integration across platforms, note-taking capabilities, auto-generated meeting summaries, follow-up email generation, and…

ServiceNow Customer Service Management is a solution for automating and optimizing customer service in organizations. This platform aims to improve the interaction between the company and its customers by providing tools to effectively solve problem…

Fireflies.ai leverages advanced generative AI to revolutionize your team's voice conversations. Transcribe, summarize, search, and analyze meetings effortlessly. Seamlessly integrate with Zoom, Google Meet, Microsoft Teams, Webex, and more. Elevate …

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