Software
We've compiled a list of 34 free and paid alternatives to Samsung Contact Center Pro. The primary competitors include VWO Data360, VWO Engage (PushCrew). In addition to these, users also draw comparisons between Samsung Contact Center Pro and RocketReach, Softr, Wrike. Also you can look at other similar options here: Call and Contact Center Software, CCI Software (Call Center Infrastructure).
We've compiled a list of 34 free and paid alternatives to Samsung Contact Center Pro. The primary competitors include VWO Data360, VWO Engage (PushCrew). In addition to these, users also draw comparisons between Samsung Contact Center Pro and RocketReach, Softr, Wrike. Also you can look at other similar options here: Call and Contact Center Software, CCI Software (Call Center Infrastructure).
84
VWO Data360: advanced data analytics & optimization platform. Harness insights from web analytics, CRM & more. Automated testing using ML/AI to improve digital products provides robust reporting and data visualization for informed decision-making.
78
VWO Engage enhances user engagement through targeted notifications. This tool enables creation of personalized messages such as promotions, cart reminders, and subscription requests, triggered by user actions on the website.
74
RocketReach is a comprehensive platform that provides email lookup and contact information for professionals. It helps you find email addresses, phone numbers, and social media profiles of individuals and businesses.
69
Softr is a platform for creating websites and web applications without code. It provides tools for quick creation of websites, online stores, landings, blogs and other online projects.
69
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
77
Online AI-powered platform for managing business processes and procedures. It allows companies to create, document and automate everyday operations and processes.
66
A B2B conversational marketing platform based on human interaction, ZoomInfo Chat accelerates sales team contact. Instant alerts notify the team of new and repeat visitors, increasing the likelihood of scheduling valuable meetings with potential cus…
88
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
81
Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…
81
Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.
50
Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.
Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.
Web-Based
Samsung Contact Center Pro includes call routing, agent performance monitoring, customer information storage, and other tools for efficiently processing customer communications.
Performance Evaluation
Call Back
Omnichannel Communications
Automatic Call Distribution
Call Monitoring
Queue Management
Omnichannel
Dashboards
Mobile Access
Reporting
Call Routing
IVR
Call recording
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