CCI Software (Call Center Infrastructure)

Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…

CallRail is a call tracking and analytics platform that helps track, record, and analyze phone calls to optimize marketing efforts.

Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.

Dialpad Talk, the cloud-based business phone system, ensures seamless team connections on any device. Leverage advanced Voice Intelligence features for real-time transcription, post-call summaries, and seamless integration.

Talkdesk is a cloud-based contact center platform that helps businesses improve customer service using artificial intelligence.

Cloud-based call center and sales platform. Streamlines customer interactions with features like automatic call distribution and CRM integration. Centralizes communication channels to optimize sales and support processes.

GoTo Connect is a cloud-based phone system and virtual meeting platform designed for seamless business communication. Elevate your operations with advanced features, including call management, video conferencing, real-time team chat, and customer se…

NICE CXone is an integrated Customer Interaction Management (CIM) platform that provides contact center and customer service solutions. It includes a variety of features such as call automation, customer experience analytics, workflow management, an…

RingCentral MVP is an integrated business communication platform offering a full suite of services: messaging, video conferencing, VoIP calls. Facilitating seamless remote collaboration, it integrates with Google Workspace, Microsoft 365, and many o…

CloudTalk is a hosted platform for business telephone communication. It provides the ability to establish and receive calls over the Internet, as well as manage the customer database and interact with customers through various communication channels.

Squaretalk offers high-performance all-in-one cloud contact center solutions that integrate seamlessly into existing enterprise systems. It also includes call routing, call analytics, workforce management, and other features that help optimize conta…

Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.

Ozonetel provides businesses with advanced cloud communication solutions, such as cloud telephony, call center software, voice broadcasting, SMS services, and WhatsApp Business API integration. The KooKoo platform, offered by Ozonetel, provides vers…

CallMiner Eureka is an analytics platform for analyzing audio recordings and textual content in contact centers. It uses speech recognition, machine learning, and data analytics technologies to extract useful information from speech messaging.

VoiceSpin offers AI-powered, cloud-based contact center solutions designed to support, engage, and sell across multiple channels. Its advanced features include CRM integration, omnichannel communication, intelligent call routing, automatic call dist…