Speech Analytics Software

Kavkom: Cloud-connected mobile telephony offering prorated billing, unlimited calls, call recording, IVR, voicemail, click-to-call, advanced stats, dedicated manager, number portability, HD voice quality, and virtual numbers. Suitable for mobile age…

CallRail is a call tracking and analytics platform that helps track, record, and analyze phone calls to optimize marketing efforts.

Sembly AI is a SaaS platform offering features such as AI-powered meeting transcription, smart meeting summaries, actionable insight generation, and integration with popular video conferencing tools like Zoom, Google Meet, and Microsoft Teams. It ut…

Laxis AI Meeting Assistant is a solution that captures and distills key insights from customer interactions. It offers seamless integration across platforms, note-taking capabilities, auto-generated meeting summaries, follow-up email generation, and…

Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.

Increase meeting productivity with Fathom, which makes it easy to record, transcribe and highlight key points in Zoom calls, Google Meet or Microsoft Teams. Get access to instant summaries, shareable clips, and synchronized CRM notes, eliminating th…

Talkdesk is a cloud-based contact center platform that helps businesses improve customer service using artificial intelligence.

Avoma is designed to facilitate the process of conducting meetings and tracking their productivity. This intelligent assistant uses artificial intelligence to analyze meeting audio recordings, recognize key points, and automatically generate reports.

Salesken is an intelligent sales automation platform designed to enhance sales processes through advanced functionalities. It includes voice call analytics, key point detection, AI-driven sales suggestions, sales skills training modules, and data vi…

NICE CXone is an integrated Customer Interaction Management (CIM) platform that provides contact center and customer service solutions. It includes a variety of features such as call automation, customer experience analytics, workflow management, an…

CloudTalk is a hosted platform for business telephone communication. It provides the ability to establish and receive calls over the Internet, as well as manage the customer database and interact with customers through various communication channels.

Google Cloud Speech-to-Text is a cloud computing service that allows you to convert audio recordings of speech into text. It's a useful tool for speech recognition in a variety of scenarios, such as creating transcriptions, automating data entry, or…

Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.

CallMiner Eureka is an analytics platform for analyzing audio recordings and textual content in contact centers. It uses speech recognition, machine learning, and data analytics technologies to extract useful information from speech messaging.

Ozonetel provides businesses with advanced cloud communication solutions, such as cloud telephony, call center software, voice broadcasting, SMS services, and WhatsApp Business API integration. The KooKoo platform, offered by Ozonetel, provides vers…

Convin is a sophisticated AI-powered contact center solution, leveraging advanced conversation intelligence methodologies to systematically capture, transcribe, and analyze the entirety of customer interactions.

MaestroQA is a platform for testing customer service quality and improving support processes. The system allows companies to create and execute test tasks for customer service agents, analyze their results, and provide reports to improve service qua…