Software
We've compiled a list of 94 free and paid alternatives to MaestroQA. The primary competitors include VWO Conversion Optimization Platform, Slack. In addition to these, users also draw comparisons between MaestroQA and Hootsuite, Userlike, Salesforce Sales Cloud. Also you can look at other similar options here: Call and Contact Center Software, Contact Center Quality Assurance Software.
We've compiled a list of 94 free and paid alternatives to MaestroQA. The primary competitors include VWO Conversion Optimization Platform, Slack. In addition to these, users also draw comparisons between MaestroQA and Hootsuite, Userlike, Salesforce Sales Cloud. Also you can look at other similar options here: Call and Contact Center Software, Contact Center Quality Assurance Software.
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VWO is an all-in-one optimization platform that helps you enhance the entire audience journey. The VWO Platform offers a range of top-notch optimization products tailored to your audience journey and needs, providing a full suite of tools to enhance…
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Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.
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Hootsuite is a social media management tool that combines scheduling, content creation, analytics, and social listening in one place. It helps you effectively manage multiple profiles across multiple social networks, track activity and analyze resul…
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Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
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Elevate customer engagement with Sales Cloud - customizable SaaS platform. Unify marketing, lead gen, sales, and analytics seamlessly. Access a plethora of apps via AppExchange. Browser and mobile-friendly, it fosters real-time collaboration through…
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
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Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.
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Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…
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BirdEye helps businesses manage customer feedback, online reviews, and social media mentions. It provides tools for reputation management, customer experience, and marketing. BirdEye allows you to monitor and respond to reviews, collect customer fee…
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Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…
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MaestroQA is a platform for testing customer service quality and improving support processes. The system allows companies to create and execute test tasks for customer service agents, analyze their results, and provide reports to improve service quality.
MaestroQA is a platform for testing customer service quality and improving support processes. The system allows companies to create and execute test tasks for customer service agents, analyze their results, and provide reports to improve service quality.
Web-Based
MaestroQA helps to identify the strengths and weaknesses of agents, as well as identify trends and problems in customer service processes. It can be useful for companies looking to increase the effectiveness of their customer service team and improve customer satisfaction.
Third Party Integrations
Screen Recording
Multiple Scoring Models
Employee Coaching Tools
Customer Experience Management
Call Center Management
Knowledge Base Management
Process/Workflow Automation
Interaction Tracking
Surveys & Feedback
Quality Management
Performance Metrics
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
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