Call and Contact Center Software

AI-powered omnichannel SaaS platform for strong relationships between teams and customers. Increase engagement, evaluate interactions, and go above and beyond.

Kavkom: Cloud-connected mobile telephony offering prorated billing, unlimited calls, call recording, IVR, voicemail, click-to-call, advanced stats, dedicated manager, number portability, HD voice quality, and virtual numbers. Suitable for mobile age…

Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…

CallRail is a call tracking and analytics platform that helps track, record, and analyze phone calls to optimize marketing efforts.

CrankWheel is a screen sharing tool designed for video calls and online presentations. It facilitates real-time screen sharing during video calls, allowing users to share content online seamlessly.

Sembly AI is a SaaS platform offering features such as AI-powered meeting transcription, smart meeting summaries, actionable insight generation, and integration with popular video conferencing tools like Zoom, Google Meet, and Microsoft Teams. It ut…

Workflow optimization, efficient planning and coordination of customer service, rational scheduling of shifts, vacation management and optimization of daily tasks. Improving employee performance through effective collaboration.

Laxis AI Meeting Assistant is a solution that captures and distills key insights from customer interactions. It offers seamless integration across platforms, note-taking capabilities, auto-generated meeting summaries, follow-up email generation, and…

Answers Platform utilizes a Knowledge Graph to provide accurate responses across digital touchpoints. Ensures seamless content-driven experiences.

Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…

OpenPhone is a business phone service that offers features such as a dedicated phone number (local area code or toll-free), unlimited calls and text messages to the US and Canada, customer interaction monitoring, shared mailbox for team communicatio…

Creatio is a no-code platform and CRM solution that enables businesses to automate workflows and sales processes. With Creatio you can streamline their entire sales cycle, from lead generation to repeat sales, and manage processes of any type and co…

Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.

Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

Dialpad Talk, the cloud-based business phone system, ensures seamless team connections on any device. Leverage advanced Voice Intelligence features for real-time transcription, post-call summaries, and seamless integration.

Gong.io - conversation analytics and coaching platform that provides call and meeting insights to help sales teams improve communication and close deals more effectively. Using AI to analyze calls, providing feedback on key takeaways, conversation t…

Dialpad Ai Voice leverages advanced NLP for real-time analysis of customer conversations. With built-in Ai, it transcribes, notes, and tracks action items during calls, ensuring your focus remains on meaningful dialogue.

Increase meeting productivity with Fathom, which makes it easy to record, transcribe and highlight key points in Zoom calls, Google Meet or Microsoft Teams. Get access to instant summaries, shareable clips, and synchronized CRM notes, eliminating th…

Bitrix24 is an integrated business management platform that provides a wide range of tools for collaboration, task management, communication, and other corporate functions. The main features include CRM, project management, task management, calendar…

Telnyx is a global communication platform providing carrier-grade services on a private cloud-based IP network. Platform offers voice, messaging, numbers, video, and more solutions through RESTful APIs and the Mission Control Portal. From in-app mes…

Cloud-based call center and sales platform. Streamlines customer interactions with features like automatic call distribution and CRM integration. Centralizes communication channels to optimize sales and support processes.

NVIDIA Jarvis, a real-time conversational AI platform, leverages GPU acceleration for multimodal services. With modules for speech recognition, synthesis, language understanding, and computer vision fusion, Jarvis powers interactive virtual assistan…

Scorebuddy is a software for managing customer reviews and internal customer service quality. It is often used to measure and analyze the quality of service, maintain customer feedback statistics, and evaluate the performance of service employees.

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

Talkdesk is a cloud-based contact center platform that helps businesses improve customer service using artificial intelligence.

Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.