Software
We've compiled a list of 78 free and paid alternatives to Scorebuddy. The primary competitors include VWO Data360, VWO Conversion Optimization Platform. In addition to these, users also draw comparisons between Scorebuddy and Process Street, ZoomInfo SalesOS, ZoomInfo Chat. Also you can look at other similar options here: Call and Contact Center Software, Contact Center Quality Assurance Software.
We've compiled a list of 78 free and paid alternatives to Scorebuddy. The primary competitors include VWO Data360, VWO Conversion Optimization Platform. In addition to these, users also draw comparisons between Scorebuddy and Process Street, ZoomInfo SalesOS, ZoomInfo Chat. Also you can look at other similar options here: Call and Contact Center Software, Contact Center Quality Assurance Software.
84
VWO Data360: advanced data analytics & optimization platform. Harness insights from web analytics, CRM & more. Automated testing using ML/AI to improve digital products provides robust reporting and data visualization for informed decision-making.
73
VWO is an all-in-one optimization platform that helps you enhance the entire audience journey. The VWO Platform offers a range of top-notch optimization products tailored to your audience journey and needs, providing a full suite of tools to enhance…
80
Online AI-powered platform for managing business processes and procedures. It allows companies to create, document and automate everyday operations and processes.
82
This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.
64
A B2B conversational marketing platform based on human interaction, ZoomInfo Chat accelerates sales team contact. Instant alerts notify the team of new and repeat visitors, increasing the likelihood of scheduling valuable meetings with potential cus…
104
Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
88
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
88
Elevate customer engagement with Sales Cloud - customizable SaaS platform. Unify marketing, lead gen, sales, and analytics seamlessly. Access a plethora of apps via AppExchange. Browser and mobile-friendly, it fosters real-time collaboration through…
83
BirdEye helps businesses manage customer feedback, online reviews, and social media mentions. It provides tools for reputation management, customer experience, and marketing. BirdEye allows you to monitor and respond to reviews, collect customer fee…
80
Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…
59
Scorebuddy is a software for managing customer reviews and internal customer service quality. It is often used to measure and analyze the quality of service, maintain customer feedback statistics, and evaluate the performance of service employees.
Scorebuddy is a software for managing customer reviews and internal customer service quality. It is often used to measure and analyze the quality of service, maintain customer feedback statistics, and evaluate the performance of service employees.
Windows
Web-Based
Linux
Mac
Android
With Scorebuddy, you can create questionnaires, define key performance indicators (KPIs), and receive detailed reports on service quality. This helps to improve customer experience and increase customer satisfaction.
Third Party Integrations
Multiple Scoring Models
Employee Coaching Tools
Defect Tracking
Corrective and Preventive Actions (CAPA)
Agent Interface
Supplier Quality Control
Customer Experience Management
Computer Telephony Integration
Call Center Management
Customer Surveys
Call Monitoring
Training Management
Alerts/Escalation
Sentiment Analysis
Multi-Channel Communication
Interaction Tracking
Surveys & Feedback
Quality Management
Real Time Updates
Collaboration Tools
Audit Management
Activity Dashboard
Compliance Management
Alerts/Notifications
Reporting/Analytics
Leaderboards
API
Share your opinion about the software, leave a review and help make it even better!
Customer Interaction Management (CIM) Software User and Entity Behavior Analytics (UEBA) Software Static Application Security Testing (SAST) Tools Review Management Software Customer Experience Software Quality Management Systems (QMS) Machine Learning Software Help Desk Software Contact Center Quality Assurance Software Contact Center Software
Suggest Changes
Your Feedback
Your vote has been counted.
Do you have experience using this software?
