Customer Success Software

Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…

HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

Onboarding and professional services software designed to accelerate time to value, enhance customer experience, and optimize margins. It offers a unified workspace integrating project management, resources, and financials.

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

Quadient is a platform that helps businesses create and manage meaningful customer experiences. It offers solutions in three main areas: Intelligent Communication Automation, Parcel Locker Solutions, and Mail-Related Solutions. By utilizing Quadient…

Streamlines project management and customer onboarding, enhancing team capacity and engagement. Task automation, role-based project views, and intelligently forecasted alignment and progress tracking end dates.

Qiscus offers a professional omnichannel marketing, sales, and support platform for seamless customer engagement. As an official partner for the WhatsApp Business API, it provides integrated solutions for Omnichannel, CRM, and chatbot needs.

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

ChurnZero is a platform for managing and reducing customer loss (churn) in companies. It provides tools for interacting with customers, tracking their activity, and analyzing data to respond to signs of possible customer loss in a timely manner. Chu…

Levitate is an AI-driven relationship marketing platform combining communication tools, dedicated success specialists, and AI to help you build lasting connections. Streamline personalized emails, social media scheduling, texting, meeting booking, h…

Roster: An automated brand ambassador management platform to streamline word-of-mouth marketing. Manage creators, affiliates, influencers, and ambassadors on one platform. Features include tailored programs, campaign management, user-generated conte…

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to de…

Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.

Expandable email marketing hub. Crafting polished campaigns with AI-assisted design or templates, and overseeing operations with precision via the iOS app. Tracking success through comprehensive analytics.

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

Userpilot provides development teams with tools to create and enhance user interfaces in applications and websites. The platform makes it easy to create and deploy interactive elements such as tooltips, notifications, and navigation components.

Playvox is a cloud-native customer service management platform that provides tools for monitoring and evaluating the performance of customer service agents, as well as for training and improving their professional skills.

Amazon Pay is a digital payment service that allows customers to use their Amazon account information to make purchases on third-party websites or apps. It provides a secure and convenient payment method that integrates with various e-commerce platf…

Cloud-based service ensuring seamless delivery of crucial emails. Handles billions of emails hourly, guaranteeing optimal inbox rates.

CommandBar, a user assistance platform powered by artificial intelligence, revolutionizes in-app guidance for Core Product, Marketing, and Customer Success Teams. Through continuous learning mechanisms and sophisticated content delivery, it enhances…

CallMiner Eureka is an analytics platform for analyzing audio recordings and textual content in contact centers. It uses speech recognition, machine learning, and data analytics technologies to extract useful information from speech messaging.

ServiceNow Customer Service Management is a solution for automating and optimizing customer service in organizations. This platform aims to improve the interaction between the company and its customers by providing tools to effectively solve problem…

Provides comprehensive push notification solutions, including one-time, recurring, and transactional notifications. The platform enables businesses to build personalized relationships with their users across various digital channels.

Streamlines customer success for subscription-based businesses by harnessing customer data, monitoring activity changes, and fostering engagement.