Software
We've compiled a list of 104 free and paid alternatives to Deskpro. The primary competitors include ZoomInfo SalesOS, FaceUp Whistleblowing System. In addition to these, users also draw comparisons between Deskpro and Atom, Slack, GitLab. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
We've compiled a list of 104 free and paid alternatives to Deskpro. The primary competitors include ZoomInfo SalesOS, FaceUp Whistleblowing System. In addition to these, users also draw comparisons between Deskpro and Atom, Slack, GitLab. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
81
This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.
74
FaceUp is a secure, user-friendly whistleblowing platform and HR tool. It enables easy reporting of wrongdoing by employees and students. This comprehensive system ensures ethical standards are upheld.
958
683
Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.
518
143
107
92
A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…
91
Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.
89
Elevate customer engagement with Sales Cloud - customizable SaaS platform. Unify marketing, lead gen, sales, and analytics seamlessly. Access a plethora of apps via AppExchange. Browser and mobile-friendly, it fosters real-time collaboration through…
59
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer satisfaction by streamlining the help desk experience. Ideal for small teams and large enterprises alike.
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer satisfaction by streamlining the help desk experience. Ideal for small teams and large enterprises alike.
Windows
Web-Based
Linux
iPad
Mac
Android
iPhone
Access Controls/Permissions
Third Party Integrations
Document Management
Activity Dashboard
Task Management
Workflow Management
Wiki
Website Integration
Web Notifications
WYSIWYG Editor
Text Editing
Social Media Integration
Problem Management
Offline Form
Multi-Language
Incident Management
Full Text Search
File Transfer
File Sharing
File Management
Drag & Drop Editor
Drag & Drop
Data Import/Export
Dashboard
Customizable Branding
Cataloging/Categorization
Canned Responses
Auto-Responders
@mentions
Decision Support
Online Forums
Mobile Interface
Email Alerts
Geotargeting
Call Center Management
Rich Text Editor
Voice Mail
Service Level Agreement (SLA) Management
Support Ticket Tracking
Queue Management
Macros/Templated Responses
Help Desk Management
Customer Communication
Automated Routing
SSL Security
SEO Management
Website Visitor Tracking
Transfers/Routing
Chatbot
Support Ticket Management
Alerts/Escalation
Multi-Channel Communication
For Insurance Industry
Appointment Management
Dashboard Creation
Configurable Workflow
Content Library
Lead Management
Sales Pipeline Management
Discussions/Forums
Knowledge Base Management
Content Management
Event Triggered Actions
Widgets
Transcripts/Chat History
SMS Messaging
Real-Time Chat
Inbox Management
Real-time Consumer-facing Chat
Proactive Chat
Mobile Alerts
Communication Management
Application Management
Interaction Tracking
Templates
Feedback Management
Employee Management
Surveys & Feedback
Engagement Tracking
Single Sign On
Multiple User Accounts
Email Templates
Customizable Templates
Pre-built Templates
Real Time Data
Real Time Monitoring
Real Time Analytics
Change Management
API
Workflow Configuration
Tagging
Real Time Notifications
Collaboration Tools
Prioritization
Customizable Forms
Commenting/Notes
Chat/Messaging
Task Progress Tracking
Role-Based Permissions
Customizable Fields
Search/Filter
Performance Metrics
Monitoring
Inventory Management
Email Management
Customizable Reports
Customer History
Contact Database
Approval Process Control
Template Management
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Project Management
Mobile Access
Document Storage
Customer Database
Contact Management
Alerts/Notifications
Activity Tracking
Self Service Portal
Reporting/Analytics
User Management
Live Chat
Release Management
Call Routing
Client Portal
Customer Segmentation
IT Asset Management
Task Scheduling
CRM
Knowledge Management
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