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We've compiled a list of 38 free and paid alternatives to Shipup. The primary competitors include Acumatica Cloud ERP, Carbon6. In addition to these, users also draw comparisons between Shipup and Sendcloud, Heartland Retail, Trendsi. Also you can look at other similar options here: Business and Commerce Tools.


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Sendcloud
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Heartland Retail
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Trendsi
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MRPEasy
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inFlow inventory
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Motive
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ServiceNow Customer Service Management is a solution for automating and optimizing customer service in organizations. This platform aims to improve the interaction between the company and its customers by providing tools to effectively solve problem…

Parcel, the best delivery tracking app for iOS, is now available on OS X.

Turn delivery into marketing and customer success !

Shipup Platforms

tick-square iPad
tick-square iPhone
tick-square Mac
tick-square Android
tick-square Web-Based
tick-square Windows

Shipup Video and Screenshots

Shipup Overview

Shipup is a solution dedicated to enhance e-merchants delivery experience

A customer-centric tracking solution awarded many times:
- Deliver 2018 - "Game changer" award
- Connected Retail Nightshow 2018 - Best customer support innovation
- St*rt me up (Fevad & KPMG's directory) - Shipup idientifed as one of the most innovative and competitive eComerce solution

Shipup offers your customers a unique and customized delivery experience via several features:

Proactive notifications : notify and reassure your clients in real time
- Track all your packages in real time (tracking rate > 97%)
- Send proactive and customized notifications to your customers during delivery
- Foster a new marketing tool: a 70% open rate for your notifications and 30% click
Tracking page : engage and retain your customers
- Create your own branded tracking page on your website
- Use our powerful drag and drop builder
- Increase your customer retention
Cut down your support
- Anticipate incidents during delivery (tickets reduced by half)
- Ease your customer support’s life
Feedbacks : limit your churn
- Collect your customers’ feedbacks when they get their packages
- Turn possible detractors into ambassadors
Transporters dashboard: enhance your QoS measurement
- Centralize all your packages within a unique platform
- Ease your reporting using multi-criteria filters
- Connected with +50 transporters
Zendesk & Gorgias integration: level up your call-center's efficiency
- Get notified on Zendesk or Gorgias as soon as an incident occurs
- All your customers’ delivery information directly on Zendesk

Reliable solution - Proven track record
Shipup's main benefits :
- Lower customer support contact rate (by half )
- Boost customer satisfaction (+7 pts NPS)
- Trafic growth (up to +5% )
- Fidelity increase, incremental sales (up to +10% )

Our clients
Birchbox, Eve mattress, A.P.C, Ssense, Volcom, Cheerz, Chantelle, Feed, ...

Shipup Features

tick-square SMS Notifications
tick-square Magento integration
tick-square Email marketing automation
tick-square Shopify integration
tick-square Customer support
tick-square Customer Feedback
tick-square Live Push Notifications

Share your opinion about the software, leave a review and help make it even better!

Shipup Tags

prestashop-integration customer-engagement customer-experience sms-marketing shipping-service ecommerce-shipping delivery-tracking content-marketing digital-marketing

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